FAQ

Yes! You can choose your preferred delivery date at checkout. We recommend placing your order at least 24 hours in advance, but same-day delivery may be available depending on your location and the time of your order.

Yes, we do. Orders placed before 2 PM may qualify for same-day delivery, depending on your area and product availability. You'll see available options during checkout.

We deliver throughout the UK. Delivery times and fees may vary depending on your postcode. Enter your address at checkout to view available delivery options.

With the right care, most of our fresh-cut flowers last around 5–7 days, and some varieties can stay beautiful for up to two weeks. Follow our simple flower care tips to help your bouquet bloom for as long as possible.

To help your flowers stay fresh, trim the stems, change the water every two days, and keep them in a cool spot away from direct sunlight. Visit our Flower Care Guide page for more detailed advice.

We carefully package every bouquet to ensure it arrives in perfect condition. If your flowers arrive damaged or not as expected, please contact us within 24 hours and include photos. We'll be happy to arrange a replacement or refund.

Absolutely! You can add a free personalized message card during checkout - the perfect way to make your gift even more special.

Yes, we love creating something unique just for you! Let us know your preferences - colours, style, or flower types - and we'll design a custom arrangement made with care and creativity.

Yes, we also offer a selection of unique handmade pieces crafted with love, patience, and attention to detail. Some are one-of-a-kind, and we're always happy to take custom requests.

We accept all major credit and debit cards, PayPal, and other secure payment options available at checkout.